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What's Covered Under My Warranty?

Warranty coverage for your new home is provided by Minto for the first two years, and then by Tarion Warranty Corporation for the following 5 years – for a total of 7 years of coverage for major structural defects.

The scope of warranty coverage varies depending on how long you have lived in your home.

Here's what's covered:

1st Year of Occupancy - Minto will warranty your new home during the first year of occupancy to ensure your home is:

  • Constructed in a workmanlike manner and free from defects in material & workmanship
  • Constructed in accordance with the Ontario Building Code
  • Free of major structural defects
  • Fit for habitation

2nd Year of Occupancy - During the second year of occupancy, Minto will cover:

  • Any defects leading to water penetration from the exterior
  • The delivery and distributions of the electrical, plumbing and heating systems
  • Defects in the exterior cladding
  • Major structural defects
  • Violations of the Ontario Building Code affecting health & safety

3rd to 7th Years of Occupancy - Although your warranty period with Minto has ended, your home is still covered for 5 more years for major structural defects by Tarion Warranty Corporation. Should you encounter a problem affecting the load-bearing function of your home, please contact Tarion directly at 1-877-982-7466.

What's Not Covered?

  • Damage resulting from improper maintenance
  • Alterations, deletions or additions made by the homeowner
  • Defects in material, design & work supplied or installed by the homeowner
  • Secondary damage caused by defects under warranty
  • Normal wear & tear
  • Normal shrinkage of materials that dry out after construction
  • Settling soil around the house or along utility lines
  • Damage from floods, "acts of God", wars, riots or vandalism
  • Damage from insects or rodents, unless it is the result of construction that does not meet the Ontario Building Code
  • Damage caused by municipal services or other utilities
  • Surface defects in work or materials noted and accepted in writing by the homeowner at the time of possession
  • Damage caused by the homeowner or visitors
  • Contractual warranties which lie outside the New Home Warranties Plan Act

For more details, please visit www.tarion.com

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Testimonials

We have just completed a very smooth PDI process. To date, we are very happy with Minto's services, and love every bit of our new home. The kitchen turned out to be exactly what we wanted, and in fact the whole house exceeded our expectations.

I just want to express what a wonderful experience we've had with Minto. Lynn, Julie, and everyone else we've met along the way have been so professional and diligent. The gift basket & knives were a lovely touch. We would definitely recommend Minto to our friends and family, and share our Minto experience!

Abe & Jessica Sun
New Minto Roxborough homeowners