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Customer Care

At Minto, we believe that communication is the key to meeting your expectations and resolving any issues that may arise. We take pride in every home we build, and strive to provide you with the necessary tools, such as reference material and inspections with our qualified staff, so you can enjoy your new home for years to come.

Here you will find valuable Customer Care information to help you care for your new home:

  1. How Do I Obtain Customer Service?
  2. What's Covered Under My Warranty?
  3. Frequently Asked Questions (FAQ)
  4. Troubleshooting Guide
  5. Seasonal Maintenance Tips
  6. Download the Minto New Home Manual (pdf ~1mb)

Please contact Minto Customer Care, customercaretoronto@minto.com or at (905)709-9140 with any questions.

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Testimonials

We have just completed a very smooth PDI process. To date, we are very happy with Minto's services, and love every bit of our new home. The kitchen turned out to be exactly what we wanted, and in fact the whole house exceeded our expectations.

I just want to express what a wonderful experience we've had with Minto. Lynn, Julie, and everyone else we've met along the way have been so professional and diligent. The gift basket & knives were a lovely touch. We would definitely recommend Minto to our friends and family, and share our Minto experience!

Abe & Jessica Sun
New Minto Roxborough homeowners