Homeowner Resources
At Minto, we believe that communication is key to handling expectations
and resolving any issues that may arise. We take pride in every home
we build, and strive to provide the homeowner with the necessary
tools, such as reference material and inspections with our qualified,
so you can enjoy your new home for years to come.
This section
contains many of the forms that Minto uses to track requests and
related home service matters.
Minto's Homeowners Manual
Our Homeowners Manual is for easy access to the information you
will need once you move in to your new home, and includes details
such as your 24 hour and one-year inspections, maintenance tips for
your new home, and warranty information. Homeowners Manual (pdf 2.18MB)
Emergency Services
Our Emergency
Trouble Shooting Tips provides information
in the event of heat loss, power outage, and plumbing leaks. Emergency
Trouble Shooting Tips (pdf 30 KB)
Minto Home Services
At Minto we not only guarantee the quality of all materials used
in your new home, we also guarantee the workmanship and craftsmanship.
Many of our tradespeople have been with us from day one. We know
their work and they, in turn, know the high standards we insist on.
Year after year Minto receives the highest rating for after-sales
service from the Tarion Warranty Corporation Program. We are extremely
proud of our record. It's a responsibility everyone at Minto takes
very seriously. When it comes to your new home, come to Minto.
Community Watch
Theft of onsite building materials not only costs money but also
wastes unnecessary time having to reorder, replace and restore
the stolen goods to their original condition.
The industry truth is, that builders are directly affected financially
when a theft occurs. Unfortunately, the underlying cost is rolled
into new home prices and therefore, the New Home Purchaser bears
the burden.
Minto wishes to be proactive in its attempt to curb unwanted theft
and, as such, is proud to offer our New Home Community Watch Program.
Suspected theft of materials or goods that are reported to Minto
will be investigated internally and, where warranted, the local
Police Department will be contacted.
Individuals who report an incident and co-operate with a Police
investigation that leads to an arrest will be rewarded in the amount
of $500. Where multiple reports occur for the same incidence, only
the initial contact will be eligible for the reward.
At no time should you approach or attempt to stop an attempted
theft. Your personal safety is first and foremost our concern.
To report a suspected theft please call 905.709.6158 ext 231 or
contact your local police department.
Minto appreciates your investment into your community's safety
and security.
Breaking News
Minto recently awarded $500 to a Spring Farm resident
who reported a theft of building materials in our community.
And, as a result, Minto also recovered
its losses.Thanks to our Spring Farm residents' for making our
community a safe and secure place to live.
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