Win a $1000 Gift Card – Just for Filling Out a Customer Satisfaction Survey!
Minto is pleased to announce that as of January 2008, we will be partnering with AVID Ratings™ Co. to conduct our customer satisfaction surveys.
 Recent winners, Avalon homeowners Nadine Tabuteau and Yolande Tabuteau, with Customer Care Inspector Mitch Miller (on left).
How Can You Win?
Just another perk of being a Minto homeowner is the opportunity to win the survey sweepstakes! When
you return a completed survey to AVID Ratings, you will automatically be entered into one of their quarterly
draws to receive a $1000 American Express®-branded prepaid card!
Who is AVID Ratings and why should I fill in my survey?
Minto's commitment to our customers doesn't end when you move into your new home.
In many ways, it's just beginning because we want you to be completely satisfied.
One of the best ways we can gauge our performance is through customer satisfaction surveys. You will receive a series of three surveys, starting just prior to your closing date, then during your first year of occupancy, from an independant company, AVID Ratings.
Over the years, the feedback we have received has helped tremendously in our efforts to understand
what our customers want and how well we provide it. As a result, we've become more responsive,
customer-friendly and the range of services we provide has improved substantially.
And you can rest assured that the information you provide in your survey will be kept confidential by AVID Ratings and Minto. Your name will not be added to any distribution lists, and we will only use the information you have provided at an aggregate level to improve the quality & efficiency of our products and services.
With your help, we hope to become even better!
Other Industry Surveys
From time to time, you may receive additional surveys about your home buying process, from companies such as J.D. Power & Associates or Tarion Warranty Corporation. These industry-wide surveys are conducted for homeowners across the City, or even Ontario, and are independent of Minto. However we do encourage homeowner participation in the J.D. Power and Tarion surveys since Minto and other new home builders use the results to improve performance throughout the industry. |
