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Customer Care

At Minto, we believe that communication is the key to meeting your expectations and resolving any issues that may arise. We take pride in every home we build, and strive to provide you with the necessary tools, such as reference material and inspections with our qualified staff, so you can enjoy your new home for years to come.

Here you will find valuable Customer Care information to help you care for your new home:

  1. How Do I Obtain Customer Service?
  2. What's Covered Under My Warranty?
  3. Frequently Asked Questions (FAQ)
  4. Troubleshooting Guide
  5. Seasonal Maintenance Tips
  6. Moving Tips (pdf < 1mb)

  7. Download the Minto Home Care Guide (pdf <1mb)
Customer Care Centres are coming to a community near you!
Please contact Minto Customer Care at (613) 782-2310 with any questions,
or email us at:
Customer Care East
Serving: Avalon, Spectra, Chapel Hill
customercareeast@minto.com
All Other Communities
Serving: Chapman Mills, Morgan's Grant, Emerald Meadows
customercare@minto.com

 

 

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Testimonials

"Living here in Chapman Mills is the best decision we've made. We looked at lots of different communities. Here, we have everything we need: so many parks, lots of green space, schools and grocery stores."

Stuntman Stu from the Team 1200 and Connie Bernardi,
New Home Owners, Chapman Mills