Customer Care
At Minto, we believe that communication is the key to meeting your expectations and resolving
any issues that may arise. We take pride in every home we build, and strive to provide
you with the necessary tools, such as reference material and inspections with our qualified staff,
so you can enjoy your new home for years to come.
Here you will find valuable Customer Care information to help you care for your new home:
- How Do I Obtain Customer Service?
- What's Covered Under My Warranty?
- Frequently Asked Questions (FAQ)
- Troubleshooting Guide
- Seasonal Maintenance Tips
- Moving Tips (pdf < 1mb)
- Download the Minto Home Care Guide (pdf <1mb)
Our new customer Care Centres are now open!
Please feel free to drop by your community Customer Care Centre, and introduce yourself to the team or contact Minto Customer Care
at (613) 782-2310 with any questions.
Customer Care Centre East – serving Avalon, Spectra
2603 Tenth Line Road, Orleans
Fax: 613-837-8140
Email: CustomerCareEast@minto.com
Please contact Laura Coleman, Customer Relations Coordinator
Customer Care Centre South – serving Chapman Mills, Centro
161 Marketplace Avenue, Nepean
Fax: 613-823-5163
Email: CustomerCareSouth@minto.com
Please contact Carla Canning, Customer Relations Coordinator
Customer Care Centre West – serving Morgan’s Grant, Emerald Meadows
1317 Klondike Road, Kanata
Fax: 613-435-2598
Email: CustomerCareWest@minto.com
Please contact Jacqueline Mantle, Customer Relations Coordinator
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